Help & FAQ

What is MarketIntelLabs?

MarketIntelLabs is a subscription-based financial-research publication. We publish institutional-grade market analysis: research articles and deep-dive reports covering commodities, macroeconomics, equities, and digital assets. You read everything directly on the site in our Research archive. There is no app to install and no separate platform; your subscription is access to the published analysis on marketintellabs.com.

What do I get with a free account?

A free account lets you read every free article on the site in full and preview our premium articles. For a premium piece, a free reader sees the opening of the article and then a prompt to subscribe for the rest. Creating a free account also lets you manage your profile and preferences.

What does Premium cost, and what’s included?

Premium, our Deep Intelligence plan, costs $12 per month or $99 per year. It unlocks the full text of every premium article (no preview cut-off), along with in-depth sector analysis, investigative pieces, and bookmarks plus your member archive. In short, Premium removes the paywall so you can read the complete gated analysis. You can compare tiers on the Subscribe page.

How am I billed, and when does it renew?

Premium is $12 per month or $99 per year. Paying by card, your subscription is billed through Stripe, our payment processor, and auto-renews on your billing date, monthly or yearly depending on the plan you chose, until you cancel. Card payment is handled entirely on Stripe’s secure checkout, so we never see or store your full card details. Paying in USDC is different: it is a one-time prepayment that does not renew (see below).

Can I pay with crypto?

Yes. Premium can be paid in USDC through Coinbase at the same rate as a card plan: $12 per month, prepaid for 1 to 11 months at a time, or $99 for a year. Twelve months is always sold as the annual plan at $99, never as twelve monthly payments. Choose your plan on the Subscribe page, then pick USDC as the payment method on the next step and choose how many months. A USDC payment is prepaid and does not renew. We email you before it ends (30 and 7 days ahead on an annual plan; 7 days and 1 day ahead on a monthly plan) with a one-click renewal link, and you can extend any time from Settings or Account → Billing with the Extend Premium button. Each payment stacks onto your current end date: access until November 17 plus 3 months becomes February 17. If your period has already ended, a new payment starts today. After the period ends you keep access for a 3-day grace period, then your account returns to the free tier with your history and bookmarks preserved. USDC payments are non-refundable once the network confirms them. You can switch to a card plan at any time from Account → Billing.

How do I cancel my subscription?

A USDC payment has nothing to cancel: it simply ends on the date shown in Account → Billing. For a card plan you can cancel yourself at any time, in a few clicks:

1. Sign in and go to Account → Billing.
2. Click Manage Subscription, which opens the secure Stripe customer portal.
3. Choose Cancel subscription in the portal.

Cancellation takes effect at the end of your current paid period. You keep full Premium access through the date you’ve already paid for, and your subscription simply won’t renew after that. There is no mid-cycle cutoff, and you don’t lose access the moment you cancel.

Can I update my payment method or see my invoices?

Yes. The same Stripe customer portal (Account → Billing → Manage Subscription) lets you update your card and view or download your invoices and billing history.

Do you offer refunds?

Subscription fees are generally non-refundable. On a card plan, cancellation takes effect at the end of your billing period, so you keep the Premium access you paid for through that date, and you can cancel anytime to stop the next renewal. USDC payments are non-refundable once confirmed on the network; there is no renewal to stop. If you believe you were charged in error, email support@marketintellabs.com within 14 days and we’ll look into it. See our Terms of Service for the full billing policy.

Can my AI agent use your research?

Yes. The developer platform exposes our published research, economic data series, the release calendar and the public track record as tools over MCP (Claude Desktop, Cursor and any MCP client) and REST. You create a key, your agent calls tools, and each call is metered from a prepaid wallet at the per-call prices on that page; there is no subscription and a small monthly allowance needs no card. Bad arguments cost nothing; lookups that return nothing are still lookups. Only a hash of your arguments is stored.

Is this financial advice?

No. Everything we publish is for informational and educational purposes only and does not constitute financial, investment, tax, or legal advice. Nothing on the site is a recommendation to buy, sell, or hold any security or other instrument. For the full disclaimer, see our Compliance and Terms of Service pages.

How do I contact support?

Email us at support@marketintellabs.com and we’ll be glad to help with account, billing, or access questions. For other inquiries, visit our Contact page.